FAQ

For any inquiry and feedback from customers, we will respond patiently and meticulously.

FAQ

1.About Products and Technology

1. Are you a direct manufacturer or a trading company?

We are a direct manufacturer, with an integrated industrial and trade business model. We complete both production and promotion.

PVC film: wood grain film, glossy film, matte film, cloth grain film, stone grain film, solid color film, waterproof film, wood grain film, metal film, embossed film, brushed film, glossy film, anti-scratch film, 3D embossed film, art grain film, self-adhesive film, etc.

Calendering film: transparent film, frosted film, embossed film, pearlescent film, color film, antistatic film, self-adhesive film, single-layer film, multi-layer composite film, cloth-based film, packaging film, isolation film, etc.

Packaging Films: Heat-shrink films, twist-tie films, and skin-wrap films are used for outer packaging of food, pharmaceuticals, stationery, and more.

Specialty Films: UV-resistant films, anti-fog films, and antistatic films are available to meet the needs of specific applications.

We offer a variety of thicknesses, ranging from 0.03mm to 0.50mm, and widths up to 1500mm. We also offer custom cuts based on specific customer requirements.

Many of our products, particularly those for outdoor applications, are formulated with UV inhibitors for excellent weather resistance, resisting yellowing, embrittlement, and gloss loss, ensuring a long service life. The specific durability depends on the film type and the environment in which it is used.

Yes, we prioritize environmental protection. We offer lead-free and phthalate-free formulations. Our products comply with international environmental standards, including RoHS and REACH

2.About Quality and Customization

1. Can you produce customized products?

Yes, we have 2,000+ decorative films and produce customized products at the same time. We can develop and produce products according to the drawings or samples provided by customers.

We produce 500,000 tons of PVC film and more than 200 million square meters of various medium and high-grade composite fabrics and hot-melt fabrics every year.

We implement comprehensive quality control throughout the entire process, from raw material procurement to finished product shipment. We utilize advanced automated production lines equipped with precision optical inspection instruments, thickness gauges, and other equipment to rigorously inspect each roll of film for thickness, color, surface finish, and physical properties.

Of course. Customization is one of our core strengths. We can precisely match colors based on your Pantone color charts, physical samples, or design drafts. We can also produce a variety of textures (such as matte, glossy, skin-feel, leather, stone, and other textures) and special surface effects.

For standard products, our MOQ is relatively low, typically 3,000 square meters per design. For custom colors or special properties, the MOQ will be higher. Please consult our sales representatives for details, and we will do our best to meet your needs.

Yes, we are happy to provide samples for testing and evaluation. For standard products, samples are usually free and you only need to pay for the shipping cost. The cost of customized samples will vary depending on the situation.

3. About Application and Use

1. Can you produce customized products?

Yes, we have 2,000+ decorative films and produce customized products at the same time. We can develop and produce products according to the drawings or samples provided by customers.

Our film is suitable for a variety of smooth, flat surfaces, such as:

Boards: Medium-density fiberboard (MDF), particleboard, plywood, glass, metal, and plastic.

Walls: Clean plasterboard, glass, ceramic tile, and more (select the appropriate type and apply the film correctly).

We primarily recommend cold lamination (using a dedicated, environmentally friendly adhesive) or hot lamination (using a vacuum laminator with heat and pressure). The specific application method depends on the film type and the end application. Please refer to our technical guide or consult our technical team.

We recommend using a soft, damp cloth or sponge with a neutral detergent to gently wipe the film. Avoid using abrasive cleaners, steel wool, or strong acids or bases to avoid scratching or damaging the film surface.

4. About Orders and Logistics

1. Can you produce customized products?

Yes, we have 2,000+ decorative films and produce customized products at the same time. We can develop and produce products according to the drawings or samples provided by customers.

We produce 500,000 tons of PVC film and more than 200 million square meters of various medium and high-grade composite fabrics and hot-melt fabrics every year.

We provide a variety of payment methods, please contact us for specific methods.

Usually, bulk goods are shipped by sea and land, and urgent goods support air transportation.

Our calendered film and PVC film are mainly exported to dozens of countries including the United States, the United Kingdom, Italy, Spain, Thailand, Japan, South Korea, Australia, Canada, South Africa, the Philippines, etc.

Usually you can receive a reply within a few minutes.

5. About Cooperation and Support

2. As a trading company, can you provide OEM/ODM services?

Of course. We are happy to work with trading companies and provide complete OEM (original equipment manufacturing) and ODM (original design manufacturing) services. We can also customize products to meet your branding requirements.

Yes, we have a professional technical team that can provide you with comprehensive technical support, from material selection and application testing to construction techniques. Please feel free to contact us by phone or email.